Customer Service Headhunters

Providing great quality customer service is almost a prerequisite to business growth or even survival. Logic dictates that poor customer service will result is dissatisfied customers, who will transfer their business to a competitor if the opportunity arises. That's why we understand that customer service is pivotal in the success of a business.

And we also understand that we are not just talking about answering the phone in a call centre or replying to a written complaint. Customer service is now all encompassing - Live Chat, social media channels, emails, Skype. The range of communication options for a business with their customers is bigger than ever before, and we understand getting it right is more important than ever before, because getting it wrong can result in instant brand damage and customer loss.

We have successfully undertaken a number of high level customer service assignments including:

• Director of Customer Services
• Head of Customer Operations
• Senior Customer Services Manager
• Head of UK Operations